These Terms and Conditions govern the use of services provided through this platform. By accessing or using the services, users agree to comply with these terms.
Services
Services are available to individuals seeking professional support.
The platform reserves the right to update, modify, or discontinue any service at its discretion.
User Responsibilities
Users must provide accurate information during registration.
Account credentials must be kept confidential.
Appointments should be attended as scheduled to ensure continuity of service.
Booking & Cancellations
Single Sessions: If canceled, a 10% cancellation fee will be deducted. Rescheduling is allowed without deductions.
Therapy Packages: If canceled at least 1 hour before, the session will not be counted. Late cancellations will result in session deduction from the package.
Rescheduling is permitted without penalties.
Payments & Refunds
Payments must be completed before accessing services.
Refunds are subject to the cancellation policy.
Package holders are not eligible for refunds but can reschedule within the validity period.
Confidentiality & Privacy
All client information and sessions are strictly confidential.
Personal data will not be shared, except as required by law.
Code of Conduct
Users and professionals are expected to maintain respectful communication.
Misuse, harassment, or any inappropriate behavior will result in service termination.
Hiring & Therapist Guidelines
Professionals joining the platform must meet qualification and experience requirements.
Conduct during sessions should align with ethical and professional standards.
Failure to adhere to platform policies may result in contract termination.
Limitation of Liability
Services aim to provide professional support but do not guarantee specific outcomes.
The platform is not responsible for technical issues that may affect service availability.
Amendments
Terms and conditions may be updated periodically. Users and professionals are encouraged to review them regularly.
